You will have until the 14th day of the month to review your statement and call us with any questions or update/change your card information. Once
you’re enrolled, it is your responsibility to notify the District if there are
any changes to your account. If the
transaction is rejected during the monthly processing of any transaction, you
understand a $25.00 return fee will be applied to your account. The
district as a courtesy, will attempt to notify you of the declined payment by mail
or email. Failure to receive the
notification does not negate any fees. Payments declined will be given 10 days
to bring the account current via cash, debit, or credit card payment. If payment is not received, service will be
discontinued and a $100.00 shut-off fee shall be paid and the account brought
to a zero balance before service is restored.
IF SERVICE HAS BEEN DISCONNECTED FOR NON-PAYMENT, THE BALANCE ON THE ACCOUNT MUST BE BROUGHT TO ZERO AND YOU MUST CONTACT THE OFFICE AT 660-584-2344 NO LATER THAN 3:00 P.M. TO LET US KNOW YOU HAVE PAID SO SERVICE CAN BE REINSTATED. IF WE DO NOT RECEIVE NOTICE BY 3:00 P.M., SERVICE WILL BE REINSTATED THE FOLLOWING BUSINESS DAY. THANK YOU.
