Customers with a saved credit/debit card on file for an automatic payment method and wish to update to a new card MUST delete the OLD card on file. Changes to an automatic payment shall be done by 4:30 pm on the 14th of each month.
IF SERVICE HAS BEEN DISCONNECTED FOR NON-PAYMENT, THE BALANCE ON THE ACCOUNT MUST BE BROUGHT TO ZERO AND YOU MUST CONTACT THE OFFICE AT 660-584-2344 NO LATER THAN 3:00 P.M. TO LET US KNOW YOU HAVE PAID SO SERVICE CAN BE REINSTATED. IF WE DO NOT RECEIVE NOTICE BY 3:00 P.M., SERVICE WILL BE REINSTATED THE FOLLOWING BUSINESS DAY. THANK YOU.
